Days to Amaze Terms and Conditions ("Days to Amaze Terms") -
Please read Definitions "Experience" means the experience purchased by You against
which the Voucher can be redeemed as detailed in the Information
Page; "Information Page" means the web page on the Site informing
You of the precise details of a specific Experience prior to
purchase; "Intellectual Property Rights" means rights owned by Days to
Amaze Ltd such as copyright, patents and trade marks and similar
rights owned by Days to Amaze Ltd anywhere in the world; "Recipient" means the individual who undertakes the Experience
whether you or someone you purchase a Voucher on behalf of; "Site" means www.daystoamaze.co.uk; "Supplier" means the third party Supplier of the
Experience; "Voucher" means the Voucher purchased by You through the
Site; "You" or "Your" means the person or persons who purchase the
Voucher through the Site; Vouchers - validity and redemption. When You purchase an Experience You will be sent a Voucher
(unless stated) which can be redeemed against Your chosen day. When
the Recipient wishes to redeem the Voucher please call the booking
centre (telephone number: 0870 240 0635) and we will make the
necessary arrangements for the Recipient's Experience. Please note
that All Experiences are subject to seasonal availability and booking
limits. The Experience for which a Voucher has been purchased must be
undertaken by the Recipient prior to the expiry date stated on the
Voucher. As a result we may not be able to accommodate the
Recipient's booking on the Recipient's chosen date or venue. Some
Experiences must be taken within certain periods of the 10 months
validity period as stated in the relevant Information Page.
Unless otherwise stated on the Site or on the Voucher, all
Vouchers are valid for 10 months from date of purchase.
Expiry dates will be clearly marked on the Voucher. If You
cannot find or are unsure of the date please contact the booking
centre. A voucher will be deemed to be invalid if it is out of
date (the validity date is clearly stated on the gift
voucher).
Vouchers can be exchanged for another Experience, only once,
providing the Voucher is still valid and You or the Recipient pays
any additional cost. If the exchange is for a lower value
Experience then the difference will be held in a credit account
for a maximum of 10 months from the date the original Voucher was
purchased. If the amount is not redeemed against an Experience
during this period then all monies will be forfeited.
We will not replace lost Vouchers.
Vouchers cannot be exchanged for cash.
Only original Vouchers will be accepted - no photocopies.
Please note once your experience has been booked with a supplier, the
date cannot be changed for any reason
By undertaking the Experience, the Recipient agrees to be
bound by these terms and conditions.
Open Vouchers The selection advertised at the time the open Voucher is
purchased may change from time to time. You should check if the
selection of Experiences relating to the open Voucher scheme has
changed before seeking to arrange an Experience. Restrictions
Many of our Experiences have height, age, weight and health
restrictions related to them. We have outlined these on the
Information Pages. They are there to make the Experiences safe for
all participants. It is Your responsibility to advise the booking
centre when purchasing the Voucher if these apply to Yourself. We
reserve the right to refuse participation in any of our Experiences
if customers have failed to inform us of any conditions that would
make participation in the Experience dangerous for themselves or any
other party.
With certain Experiences the Recipient may be required to sign a
disclaimer, produce a medical certificate or complete a medical
questionnaire by completing such documents You warrant that the
person/ people undertaking the Experience are sufficiently mentally
and/or physically fit enough to safely undertake such Experience. The
booking centre will be happy to advise the Recipient if they require
further clarification. Days to Amaze Ltd or the Supplier may refuse
to accept an individual booking if they believe the Recipient is not
physically or mentally fit enough to undertake the Experience. Weather
The Recipient should contact the Supplier prior to departure to check
the likelihood of cancellation due to weather. Telephone numbers will
be provided with Your pack. Refund and Cancellation Days to Amaze Ltd reserves the right to re-schedule or cancel any
experience arranged by Days to Amaze Ltd. Days to Amaze Ltd will not
reimburse Vouchers holders for travelling and other related expenses
caused by cancellation due to adverse weather. You may cancel a
purchase of a Voucher within 7 days of purchase and Days to Amaze Ltd
shall refund the monies paid for the Voucher to You. All refunds will
incur a £20 or 20% (whichever is greater) administration
charge. How to cancel To cancel You can email fax us, or write to us within 7 working
days of purchase of Your Voucher, quoting Your Voucher number. You
must not use the Voucher and take reasonable care of it. Vouchers may
be returned to our Suppliers or us. e-mail:
fax: 0870 240 6175 Office address: Days to Amaze Ltd, 1 The Hen House, Oldwich
Lane West, Chadwick End, Solihull, B93 0BJ Group Bookings In the event of cancellation of group bookings, Days to Amaze Ltd
reserves the right to charge a cancellation fee, the amount of which
shall vary according to the relevant Experience. Venues
Where possible we will aim to accommodate Your Experience at Your
chosen venue. However at certain times, certain venues or vehicles
maybe withdrawn or cancelled by the Supplier of the Experience. Where
this occurs we will offer You or the Recipient an alternative venue
or exchange Your Experience for one of a similar value. Suppliers Days to Amaze Ltd is a booking agent only and is not responsible
for the management or delivery of any of the Experiences; these are
managed through our Suppliers. Days to Amaze Ltd do not accept
responsibility or liability for any loss, injury or negligence caused
by the Supplier. Liability (if You are a business) In no event shall Days to Amaze Ltd be liable to You or to any
other person or entity in any manner (including negligence) for
any economic loss of whatever nature (whether or not such loss
or damage was foreseen, direct, foreseeable, known or otherwise),
including loss of anticipated profits, loss of actual profits
(direct or indirect), loss of anticipated savings, loss of
business, or for any indirect, special or consequential loss or
damage arising out of the use of or inability to use the Site, or
any information, provided on the Site, via a link, or downloaded
from the Site or any delay of such information or service even if
Days to Amaze Ltd (or its authorised representative) has been
advised of the possibility of such damages; or
any claim attributable to errors, omissions, or other
inaccuracies in the Site and/or materials or information
downloaded through the Site or via a link.
Nothing in the above purports to limit Days to Amaze Ltds
liability for death or person injury caused by its negligence or for
fraudulent misrepresentation. The Site By using the Site You agree that this limitation will apply to
all services, content, goods or services available through the Site.
In the event that the applicable law does not allow the limitation or
exclusion of liability or damages You agree that in no event shall
Days to Amaze Ltds total liability to You for all damages, losses and
causes of action of any kind exceed the amount, if any, You have paid
Days to Amaze Ltd for a Voucher or services purchased from the
Site.
Days to Amaze Ltd uses reasonable skill and care in developing this
Site but does not give any warranty as to its accuracy, availability
or reliability nor does Days to Amaze Ltd guarantee that the
functions contained in the Site will be uninterrupted or error-free,
that this Site or its server will be free of viruses or other harmful
components, or that defects will be corrected even if Days to Amaze
Ltd is aware of them. Intellectual Property Rights The Intellectual Property Rights contained within this Site are
owned by Days to Amaze Ltd or any other parties that have licensed
their material to Days to Amaze Ltd. All rights not expressly granted
are reserved. You may download, store and use the contents of the
Site for Your own personal use. You may not modify, republish,
upload, post, transmit, distribute or otherwise make the material
contained within the Site (including but not limited to the text and
graphics, code and/or software) available to any other party or make
the same available on any website, on-line service or bulletin board
of Your own or any other party or make the same available in hard
copy or on any other media without Days to Amaze Ltd's express prior
written consent.
You agree to indemnify, defend and hold harmless Days to Amaze Ltd
for any and all unauthorised uses You may make of any material
contained on the Site. You acknowledge the unauthorised use of the
contents could cause irreparable harm to Days to Amaze Ltd and that,
in the event of an unauthorised use, Days to Amaze Ltd shall be
entitled to an injunction in addition to any other remedies available
at law or in equity, Days to Amaze Ltd provides the Site and its
contents on an "as is" basis and makes no representations or
warranties of any kind, express or implied, with respect to the Site
or its operation, contents, products or services. Insurance Some of our Experiences have an element of risk attached to them.
In some instances You will be required to sign a disclaimer before
participating.
Please be advised that Days to Amaze Ltd are not responsible for any
claims arising from death, personal injury which does not arise as a
result of Days to Amaze Ltd's cancellation whilst participating in an
Experience. We would advise all Recipients to take out insurance
against these before participating. Description and Images Where possible we have used images of the actual Experience on
the Site. However, because of the varied locations used this may not
be actual picture of Your Experience but a similar one. Days to Amaze
Ltd has made reasonable endeavours to check accuracy of descriptions
and images provided by our Suppliers. Beyond this the descriptions
and images contained in the Site are out of Days to Amaze Ltds
control. Complaints As we are committed to on going quality and service improvement,
we welcome Your comments and feedback on Your Experience. If in the
unlikely event of You experiencing a problem, please initially take
this up with the Supplier on the day, so that if possible they can
attempt to rectify the problem immediately. Privacy and Security We may also contact You in respect of any promotions We are
offering to customers and/or marketing events. If You wish to opt out
please let us know. to receive details of any of Our future
promotions or marketing events Severability of Clauses Each clause and sub-clause to the Days to Amaze Terms should be
construed independently from every other clause in the Days to Amaze
Terms to the effect that the validity or invalidity of one clause or
sub-clause shall not effect the validity of the remainder of the Days
to Amaze Terms. Law and Jurisdiction The Days to Amaze Terms are governed by and will be interpreted
in accordance with English Law and any disputes relating to the Days
to Amaze Terms will be exclusively subject to the jurisdiction of the
English courts
