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Days to Amaze Terms and Conditions

Days To Amaze Terms and Conditions - Please read Definitions
"Experience"
means the experience purchased by You against which the Voucher can be redeemed as detailed in the Information Page;
"Information Page"
means the web page on the Site informing You of the precise details of a specific Experience prior to purchase;
"Intellectual Property Rights"
means rights owned by Days To Amaze such as copyright, patents and trade marks and similar rights owned by Days To Amaze anywhere in the world;
"Recipient"
means the individual who undertakes the Experience whether you or someone you purchase a Voucher on behalf of;
"Site"
means www.daystoamaze.co.uk;
"Supplier"
means the third party Supplier of the Experience;
"Voucher"
means the Voucher purchased by You through the Site;
"You" or "Your"
means the person or persons who purchase the Voucher through the Site;

Ordering A Voucher-
When you purchase an Experience You will be sent a Voucher (unless stated) which can be redeemed against your chosen day. When the Recipient wishes to redeem the Voucher please call the booking centre (telephone number: 0871 230 1008) and we will make the necessary arrangements for the Recipient's Experience. Please note that All Experiences are subject to seasonal availability and booking limits. The Experience for which a Voucher has been purchased must be undertaken by the Recipient prior to the expiry date stated on the Voucher. As a result we may not be able to accommodate the Recipient's booking on the Recipient's chosen date or venue. Some Experiences must be taken within certain periods of the 12 months validity period as stated in the relevant Information Page.

  • Unless otherwise stated on the Site or on the Voucher, all Vouchers are valid for 12 months from date of purchase.
  • Expiry dates will be clearly marked on the Voucher. If you cannot find or are unsure of the date please contact the booking centre. A voucher will be deemed to be invalid if it is out of date (the validity date is clearly stated on the gift voucher).
  • Vouchers can be exchanged for another Experience, only once, providing the Voucher is still valid and you or the Recipient pays any additional cost. To change vouchers there may be an administration charge. For voucher changes please contact one of our customer service advisors. If the exchange is for a lower value Experience then the difference will be held in a credit account for a maximum of 10 months from the date the original Voucher was purchased. If the amount is not redeemed against an Experience during this period then all monies will be forfeited.
  • Your voucher is extremely important and you will need to take it with you on the day of your booked experience. If you lose your voucher and require a replacement voucher, there is an administration charge of £25.
  • Vouchers cannot be exchanged for cash.
  • Only original Vouchers will be accepted - no photocopies.
  • Please note once your experience has been booked with a supplier it is final and cannot be changed for any reason. (For this reason we offer the cancellation waiver cover incase you are ill or breakdown on the way to the venue)
  • By purchasing a voucher or undertaking the Experience, the Recipient agrees to be bound by these terms and conditions.

Open Vouchers
the selection advertised at the time the open Voucher is purchased may change from time to time. You should check if the selection of Experiences relating to the open Voucher scheme has changed before seeking to arrange an Experience.

Postage:

All vouchers are normally posted out by first class mail (this delivery is to the UK mainland only), please allow seven days for delivery during peak postal times. If your order is placed before 3.pm you can choose & pay for special next day delivery and your order will be posted on the day of purchase. This is not an option on Fridays as next day delivery cannot be guaranteed on a Saturday, if you opt for special delivery on a Friday it can only be guaranteed for delivery on Monday. In all delivery cases Days to Amaze cannot be held responsible for failure or delay of delivery as we use the Royal Mail postal service and can only assume that they will fulfill their agreement as stated in their documentation. Please note there will be no dispatch or delivery on UK bank holidays and weekends.
Restrictions

Many of our Experiences have height, age, weight and health restrictions related to them. We have outlined these on the Information Pages. They are there to make the Experiences safe for all participants. It is your responsibility to advise the booking centre when purchasing the Voucher if these apply to yourself. We reserve the right to refuse participation in any of our Experiences if customers have failed to inform us of any conditions that would make participation in the Experience dangerous for themselves or any other party.
With certain Experiences the Recipient may be required to sign a disclaimer, produce a medical certificate or complete a medical questionnaire by completing such documents you warrant that the person/ people undertaking the Experience are sufficiently mentally and/or physically fit enough to safely undertake such Experience. The booking centre will be happy to advise the Recipient if they require further clarification. Days to Amaze or the Supplier may refuse to accept an individual booking if they believe the Recipient is not physically or mentally fit enough to undertake the Experience.
Weather

The Recipient should contact the Supplier prior to departure to check the likelihood of cancellation due to weather. Telephone numbers will be provided with your pack.
Refund and Cancellation
Days to Amaze reserves the right to re-schedule or cancel any experience arranged by Days to Amaze. Days to Amaze will not reimburse Vouchers holders for traveling and other related expenses caused by cancellation due to adverse weather. You may cancel a purchase of a Voucher within 7 days of purchase and Days to Amaze shall refund the monies paid for the Voucher to You. All refunds will incur a £25 or 20% (whichever is greater) administration charge.
How to cancel
To cancel you can email fax us, or write to us within 7 working days of purchase of Your Voucher, quoting Your Voucher number. You must not use the Voucher and take reasonable care of it. Vouchers may be returned to our Suppliers or us.
e-mail:
fax: 0871 2301008
Office address:
Days to Amaze, AC House, Umberslade Road, Earlswood, Solihull, West Midlands B94 5PY
Group Bookings
In the event of cancellation of group bookings, Days to Amaze reserves the right to charge a cancellation fee, the amount of which shall vary according to the relevant Experience.
Venues

Where possible we will aim to accommodate Your Experience at Your chosen venue. However at certain times, certain venues or vehicles maybe withdrawn or cancelled by the Supplier of the Experience. Where this occurs we will offer you or the Recipient an alternative venue or exchange your Experience for one of a similar value.
Suppliers
Days to Amaze is a booking agent only and is not responsible for the management or delivery of any of the Experiences; these are managed through our Suppliers. Days to Amaze do not accept responsibility or liability for any loss, injury or negligence caused by the Supplier.
Liability (if You are a business)
In no event shall Days to Amaze be liable to You or to any other person or entity in any manner (including negligence) for

  1. any economic loss of whatever nature (whether or not such loss or damage was foreseen, direct, foreseeable, known or otherwise), including loss of anticipated profits, loss of actual profits (direct or indirect), loss of anticipated savings, loss of business, or for any indirect, special or consequential loss or damage arising out of the use of or inability to use the Site, or any information, provided on the Site, via a link, or downloaded from the Site or any delay of such information or service even if Days to Amaze (or its authorized representative) has been advised of the possibility of such damages; or
  2. Any claim attributable to errors, omissions, or other inaccuracies in the Site and/or materials or information downloaded through the Site or via a link.

Nothing in the above purports to limit Days to Amaze liability for death or person injury caused by its negligence or for fraudulent misrepresentation.
The Site
By using the Site You agree that this limitation will apply to all services, content, goods or services available through the Site. In the event that the applicable law does not allow the limitation or exclusion of liability or damages You agree that in no event shall Days to Amaze total liability to You for all damages, losses and causes of action of any kind exceed the amount, if any, You have paid Days to Amaze for a Voucher or services purchased from the Site.
Days to Amaze uses reasonable skill and care in developing this Site but does not give any warranty as to its accuracy, availability or reliability nor does Days to Amaze guarantee that the functions contained in the Site will be uninterrupted or error-free, that this Site or its server will be free of viruses or other harmful components, or that defects will be corrected even if Days to Amaze is aware of them.
Intellectual Property Rights
The Intellectual Property Rights contained within this Site are owned by Days to Amaze or any other parties that have licensed their material to Days to Amaze. All rights not expressly granted are reserved. You may download, store and use the contents of the Site for Your own personal use. You may not modify, republish, upload, post, transmit, distribute or otherwise make the material contained within the Site (including but not limited to the text and graphics, code and/or software) available to any other party or make the same available on any website, on-line service or bulletin board of Your own or any other party or make the same available in hard copy or on any other media without Days to Amaze express prior written consent.
You agree to indemnify, defend and hold harmless Days to Amaze for any and all unauthorized uses you may make of any material contained on the Site. You acknowledge the unauthorized use of the contents could cause irreparable harm to Days to Amaze and that, in the event of an unauthorized use, Days to Amaze shall be entitled to an injunction in addition to any other remedies available at law or in equity, Days to Amaze provides the Site and its contents on an "as is" basis and makes no representations or warranties of any kind, express or implied, with respect to the Site or its operation, contents, products or services.
Insurance
Some of our Experiences have an element of risk attached to them. In some instances you will be required to sign a disclaimer before participating, and could be offered extra insurance on the day. If you have any insurance queries please give our customer service advisors a call and they will answer your queries.
Please be advised that Days to Amaze are not responsible for any claims arising from death, personal injury which does not arise as a result of Days to Amaze cancellation whilst participating in an Experience. We would advise all Recipients to take out insurance against these before participating.
Description and Images
Where possible we have used images of the actual Experience on the Site. However, because of the varied locations used this may not be actual picture of Your Experience but a similar one. Days to Amaze has made reasonable EndeavourÕs to check accuracy of descriptions and images provided by our Suppliers. Beyond this the descriptions and images contained in the Site are out of Days to Amaze control.
Complaints
As we are committed to on going quality and service improvement, we welcome your comments and feedback on Your Experience. If in the unlikely event of you experiencing a problem, please initially take this up with the Supplier on the day, so that if possible they can attempt to rectify the problem immediately.
Privacy and Security
We may also contact you in respect of any promotions We are offering to customers and/or marketing events. If you wish to opt out please let us know. to receive details of any of Our future promotions or marketing events
Severability of Clauses
Each clause and sub-clause to the Days to Amaze Terms should be construed independently from every other clause in the Days to Amaze Terms to the effect that the validity or invalidity of one clause or sub-clause shall not effect the validity of the remainder of the Days to Amaze Terms.
Law and Jurisdiction
The Days to Amaze Terms are governed by and will be interpreted in accordance with English Law and any disputes relating to the Days to Amaze Terms will be exclusively subject to the jurisdiction of the English courts. Days To Amaze is a trading style of Drivers Dream Days Ltd. See www.driversdreamdays.co.uk for more details.

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